Privacy Policy

We Never Sell Your Data. Ever.

We do not sell, trade, or rent your personal information to any third party.

By placing an order or contacting us, you give consent to receive order updates and support messages via WhatsApp, SMS, or email.

We use cookies to improve site performance, remember your preferences, and personalize your shopping experience.

Who We Are?

Our website address is: evodentmodels.com
This site is operated by Evodent (a Jaypee Dent brand).
For privacy concerns, contact us at: hello@jaypeedent.com

When You Visit or Shop With Us

  • Products viewed (to show recently viewed items)
  • Location, IP address, and browser type (to calculate taxes and shipping)
  • Shipping and billing address (to deliver your order)
  • Order details (what you purchased, payment method, delivery info)
  • Account details if you register (name, email, phone, saved addresses)

We also use cookies to remember your cart, login, and browsing preferences.

We use your information to:

  • Process and deliver orders
  • Respond to refunds, complaints, and support requests
  • Prevent fraud and meet tax/legal obligations
  • Improve our store offerings
  • Send marketing messages

Only our administrators and shop managers can access your data to process orders, refunds, and customer service.

We accept payments through third party payment providers. Your billing details are shared with them to process payments securely.

We only share information with trusted providers essential to our business:

  • Shipping partners
  • Payment processors
  • Analytics
  • And other trusted providers to render service

We never sell your personal data. We may use anonymous or hashed data for advertising insights, retargeting, or analytics through platforms like Meta and Google.

We keep your data only as long as needed:

  • Order details: kept as required by tax/accounting law (usually 7–10 years)
  • Contact form entries: retained only until the inquiry is resolved
  • Comments/reviews: kept unless you request removal

We protect your data with:

  • SSL encryption on all transactions
  • Restricted staff access
  • Regular updates and monitoring
  • We may use third-party tools such as analytics, payment gateways, fraud prevention tools and courier integrations. These services only receive the minimum data required to perform their function.
  • Comments may be checked through an automated spam detection service.
  • Some data may be processed outside your country but safeguarded to applicable data protection standards.

Your Rights

You can request at any time:

  • to access the data we store about you
  • to update or correct it
  • to delete your account and personal data (unless required for legal reasons)

For data removal or access requests, contact: hello@evodentmodels.com

While we take reasonable steps to protect your data, no method of online transmission is 100% secure. Evodent is not liable for breaches beyond our control.

We may update this Privacy Policy from time to time. Continued use of our website means you accept these changes.